Skip to Content

Privacy Policy

A Privacy Policy is not just a legal requirement for your new e-commerce platform; it’s a huge trust builder for Shalvika. It tells your customers exactly how you handle their personal data and payment information.

Here is a professional template tailored for your store:

Privacy Policy

At Shalvika, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit the site, we collect certain information to provide a seamless shopping experience:

  • Personal Information: Name, shipping address, billing address, email address, and phone number provided during checkout.

  • Device Information: Your IP address, browser type, and time zone (collected via cookies) to help us improve site performance.

  • Order Information: Details of the jewellery pieces you purchase and your transaction history.

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill your orders (including shipping and order confirmations).

  • Communicate with you regarding customer service or promotional offers.

  • Screen our orders for potential risk or fraud.

  • Improve and optimize our website design and product listings.

3. Sharing Your Information

We only share your information with third parties that help us run our business:

  • E-commerce Platform: To power our online store.

  • Payment Gateways: To process your payments securely. (We do not store your credit/debit card details on our servers).

  • Shipping Partners: To ensure your jewellery reaches your doorstep.

  • Legal Compliance: We may share information to comply with applicable laws and regulations.

4. Security of Your Data

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, or altered. Your payment information is encrypted using Secure Socket Layer (SSL) technology.

5. Cookies

We use cookies to maintain your shopping session and remember items in your cart. You can choose to disable cookies through your browser settings, though it may affect your ability to use certain features of the site.

6. Your Rights

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information below.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, or if you have questions, please contact us:

  • Email: shalvikajewels@gmail.com

Frequently asked questions

Here are some common questions about our company.

Our company specializes in consulting, product development, and customer support. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.

You can reach our customer support team by emailing info@yourcompany.example.com, calling +1 555-555-5556, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

We offer a 30-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.